Refunds and Cancellations

 From now through to September 30, 2020:

  • Flights may be canceled and a full refund issued as long as the cancellation request is received at least 7 days prior to the date of departure.
  • To change or cancel your flight, you will need to contact customer service
  • Cancellations within 7 days of departure will be charged a €100 fee and issued a flight credit for future travel with Aero. If inside 7 days of your flight, full refunds will only be issued with a doctor’s note.

For any questions or concerns regarding changing or cancelling your flight, please contact us.