All tickets are non-refundable.
We certainly understand plans may change. We strive to significantly reduce the time and effort needed by you to update travel arrangements.
As soon as you know you have to make changes to your flight, contact us through one of the following methods:
Email: help@aero.com
Phone: United States: +1 888-504-5828
For details on our change and cancellation policy, please review our Operator Participant Contract.