Our team culture revolves around a constant commitment to the highest standards of care, with each member diligently dedicated to ensuring your comfort and security on board. Our pilots, flight attendants, and maintenance staff are experienced professionals, and regularly participate in comprehensive training to remain up-to-date with the latest procedures and protocols.
We have implemented meticulous safety processes and procedures, from pre-flight inspections to post-flight evaluations. Our experts work tirelessly to maintain and refine our safety protocols, diligently examining every component to ensure that each flight is as safe and secure as possible.
Our performance standards are second to none, employing state-of-the-art technology and equipment to deliver the safest and most efficient flights possible. Our unyielding commitment to excellence drives us to continually improve our procedures and provide you with a truly unparalleled experience.
- A message from our CEO, Ben Klein
The prestigious AR/GUS Gold Certification is awarded to aviation service providers who demonstrate the highest level of safety management practices and compliance with both national and international safety standards. This certification serves as a testament to our unwavering dedication to safety, providing assurance to customers and stakeholders alike. Additionally, Aero takes pride in being a member of both the Flight Safety Foundation (FSF) and Air Charter Safety Foundation (ACSF).
Aero's Safety Management System (SMS) is a holistic, organization-wide approach to identifying and proactively managing potential risks while continuously improving safety. We partner with Polaris Aero to utilize their VOCUS platform, one of the industry's most innovative and robust safety management systems. Every operational decision and safety concern is meticulously assessed through our SMS to ensure that safety is never compromised.
Aero partners with one of the industry-leading providers, General Electric, to analyze, track, and trend key safety metrics for all flights. Data from each flight is wirelessly downloaded moments after landing.
At Aero, we encourage all employees to report safety concerns through our participation in the FAA's Aviation Safety Action Program (ASAP). A safety committee, comprising Aero Safety Management, an employee representative, and the FAA, thoroughly reviews each safety report.
A key to continuous safety improvement lies in the thoughtful and thorough evaluation of all policies, processes, and procedures to ensure compliance and pinpoint areas for improvement. Unlike external audits conducted at predetermined intervals, Aero's IEP is designed to provide continuous audits and evaluations across all aspects of the operation.
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